FINALTERM EXAMINATION
Spring 2010
MGT501- Human Resource Management
Time: 90 min
Marks: 69
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| For Teacher's Use Only |
| Q No. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Total |
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| Q No. | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | |
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| Q No. | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | |
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| Q No. | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | |
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| Q No. | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | |
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| Q No. | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | |
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| Q No. | 49 | 50 | 51 | 52 | 53 | | | | |
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Question No: 1 ( Marks: 1 ) - Please choose one
HRIS helps managers to perform which of the following functions more effectively & systematically? ► Controlling functions
► Planning functions
► Human resource functions
► Management functions
Question No: 2 ( Marks: 1 ) - Please choose one
The three most important job-related attitudes are: ► Job involvement, organizational commitment and job enrichment
► Job satisfaction, job orientation and organizational commitment
► Job satisfaction, job involvement and organizational commitment
► Job satisfaction, job enlargement and organizational behavior
Question No: 3 ( Marks: 1 ) - Please choose one
Under which managerial function, managers ensure goal attainment? ► Planning
► Organizing
► Leading
► Controlling
Question No: 4 ( Marks: 1 ) - Please choose one
Ratio of outputs to inputs is known as: ► Performance
► Effectiveness
► Motivation
► Efficiency
Question No: 5 ( Marks: 1 ) - Please choose one
Organization is said to be an open system, because: ► It operates within an environment
► It operates in isolation
► Its activities are random
► Its activities are independent
Question No: 6 ( Marks: 1 ) - Please choose one
Evaluation method generally adopted by most of the educational institutes to evaluate the students’ academic performance is: ► Project based method
► Focal point method
► Anniversary method
► Base timings method
Question No: 7 ( Marks: 1 ) - Please choose one
Management has pointed out Mr. Haseeb as a low performer & shows their dissatisfaction with his performance, Mr. Haseeb had tried a lot to put more & more efforts but still unable to satisfy the management, after some time he started overlooked the appraisal reports as he perceived that management is habitual of criticizing the employees’ performance. This reaction by Haseeb is resulted due to: ► Lack of trained raters
► Unserious attitude towards appraisal
► Lack of proper feedback
► Management is biased
Question No: 8 ( Marks: 1 ) - Please choose one
NAVEENA Textiles, evaluates its employees on regular basis, but has never taken any step against the individuals often indulged in offensive behavior, this may result in: ► Irregular performance appraisals
► Performance appraisals’ failure
► Frequent performance appraisals
► Semi-annual performance appraisals
Question No: 9 ( Marks: 1 ) - Please choose one
According to which of the following method, each job is assigned to a particular grade/category depending on the type of jobs, the organizations required? ► Ranking method
► Classification method
► Factor comparison method
► Point factor method
Question No: 10 ( Marks: 1 ) - Please choose one
Which of the following is considered as the MOST reliable data collection source needed for job analysis? ► Experienced job analyst
► Top leading managers
► Employees of that particular job
► Head of the department
Question No: 11 ( Marks: 1 ) - Please choose one
Jamal Enterprises' top management refused to consider its female marketing manager for the post of Vice President. This action of the company is representing which of the following? ► Gender discrimination
► Legal consideration
► Reverse discrimination
► Glass ceiling effect
Question No: 12 ( Marks: 1 ) - Please choose one
SWOT Analysis is a tool for: ► Determining the mission
► Dividing missons into goals
► Scanning the environment
► Monitoring frequent performances
Question No: 13 ( Marks: 1 ) - Please choose one
Miss. Fouzia wants to excel herself in the banking field by clearing the IBP Superior Qualification (ISQ) examination. But her current job’s strict timings do not allow her to fulfill her plans. To address this problem, the bank could help her by: ► Providing her with a career coach
► Encouraging her to join a career success team
► Facilitating her with flexible working hours
► Suggesting her a better occupation to adopt
Question No: 14 ( Marks: 1 ) - Please choose one
'Monoo Textiles' wants to encourage the involvement of women on the upper-level managerial positions. Which of the following suggestions should Monoo Textiles consider? ► Offering flexible work schedules
► Providing additional financial benefits
► Awarding seniority status
► Facilitating with career success teams
Question No: 15 ( Marks: 1 ) - Please choose one
If a supervisor wants to criticize his subordinate in an appraisal interview, it is best to: ► Hold meeting with other people to diffuse the negative situation
► Provide examples of critical incidents by that employee
► Acknowledge personal biases with the employee
► Scold the employee on excuses for poor performance
Question No: 16 ( Marks: 1 ) - Please choose one
Under which of the following methods of jobs evaluation, jobs are arranged in an order? ► Ranking method
► Classification method
► Factor comparison method
► Point factor method
Question No: 17 ( Marks: 1 ) - Please choose one
Ali was working as MTO in ABL & getting the package of Rs.20.000, few weeks ago he resigned from ABL & joined HBL which is offering him Rs.30,000 at the same post of MTO. In this situation HBL is adopting the ________ pay strategy. ► Above market rate
► Below market rate
► At market rate
► All of the given options
Question No: 18 ( Marks: 1 ) - Please choose one
All of the following are examples of direct compensation, EXCEPT: ► Pension
► Salary
► Bonus
► Commission
Question No: 19 ( Marks: 1 ) - Please choose one
In the negotiation process, bargaining issues like wages, working hours, terms & conditions of employment etc. all comes under: ► Labor issues
► Mandatory issues
► Permissive issues
► Prohibited issues
Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following factor truly explains the reason behind union membership within organizations? ► To influence organizational rules & policies
► To become popular within the organization
► To protect employees' legal rights & interests
► To provide assistance in organizational wide strategies
Question No: 21 ( Marks: 1 ) - Please choose one
University administration has provided students with the evaluation forms to be filled, in order to evaluate the performance of faculty members. This action of university management is represented as: ► Distributive justice
► Due process
► Just cause
► Procedural justice
Question No: 22 ( Marks: 1 ) - Please choose one
A MOST important advantage of using expatriates to fill foreign subsidiary management positions is that: ► They are less expensive than local managers
► They are more motivated to perform as compared to host-country nationals
► They perform well in foreign assignments as compare to working in the head quarters
► They are more likely to implement the instructions from headquarters
Question No: 23 ( Marks: 1 ) - Please choose one
The process of influencing an organized group towards goal accomplishment is called _______________. ► Organizing
► Planning
► Managing
► Leading
Question No: 24 ( Marks: 1 ) - Please choose one
Creating conditions for a team to be effective is the responsibility of a(n): ► Organization
► HR department
► Leader
► Employee
Question No: 25 ( Marks: 1 ) - Please choose one
“Leaders are born not made”. Which of the following theory depicts the given statement? ► Trait Theory
► Situational Theory
► Behavioral Theory
► Motivational Theory
Question No: 26 ( Marks: 1 ) - Please choose one
If the time between violation & the respective penalty implementation lengthens, the impact of the disciplinary action will: ► Be exceeded
► Remain the same
► Become invisible
► Be reduced
Question No: 27 ( Marks: 1 ) - Please choose one
According to which of the following an indiviual can be asked for the written explanation for the first offense of severe nature? ► Hot stove rule
► Positive discipline
► Progressive discipline
► Implied discipline
Question No: 28 ( Marks: 1 ) - Please choose one
"Effectiveness" is represented by: ► Doing things before time
► Doing right things right
► Doing things in minimum time
► Doing things with minimum resources
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following system assists in matching job description with the individual’s qualification? ► DBMS (Data Base Management System)
► IS (Information System)
► MIS (Management Information System)
► HRIS (Human Resource Information System)
Question No: 30 ( Marks: 1 ) - Please choose one
'Nirala Sweets' has recently opened one of its outlets in London. This move has classified Nirala Sweets as a/an: ► Domestic organization
► International organization
► Multinational organization
► Transnational organization
Question No: 31 ( Marks: 1 ) - Please choose one
Organizations are bound to provide the specified ratio of medical assistance to workers in case of work related accidents & diseases. This ratio is specified by: ► Minimum wage act
► Labor law
► Employment at will
► Discrimination law
Question No: 32 ( Marks: 1 ) - Please choose one
Employee has the right to quit one job and join another organization according to his/her own preferences, as protected by: ► Discrimination law
► Rights to privacy
► Labor law
► Employment at will
Question No: 33 ( Marks: 1 ) - Please choose one
Verbal cautions issued by the HR manager to the employees under the progressive discipline procedures belong to which offence? ► First offense
► Second offense
► Third offense
► Fourth offense
Question No: 34 ( Marks: 1 ) - Please choose one
Love, affection, friendship and belongingness come under which stage of Maslow hierarchy of need? ► First
► Second
► Third
► Fourth
Question No: 35 ( Marks: 1 ) - Please choose one
“Forces acting on/within person that cause specific goal directed behavior” is the definition of; ► Motivation
► Stimuli
► Resentment
► Conation
Question No: 36 ( Marks: 1 ) - Please choose one
The vice president of human resources of a large-sized manufacturing firm hires Ms. Robina to deal with the compensation and benefit affairs of the employees. Which of the following is the most appropriate position for her? ► HR professional
► HR Generalist
► HR Specialist
► HR Advisor
Question No: 37 ( Marks: 1 ) - Please choose one
Being head of human resource department, you received a gap analysis report. It indicated labor shortage and need to hire five more admin assistant, six machine operators and three surveyors. What should be your next step to fill identified gaps? ► Examine current HR inventories to determine internal sources available to remove gap
► Hire admin assistant on priority basis and leave hiring of other posts on some other time
► Compensation packages offered for the said posts should be revised immediately
► The identified gaps are ignorable that’s why further actions are not required
Question No: 38 ( Marks: 1 ) - Please choose one
During job analysis process, what type of data will be collected by the analyst with regard to "job context"? ► Work schedule, financial and non financial incentives and physical working conditions
► Personal attributes such as personality and interests and work experiences
► Products made or services performed and material produced
► Error analysis, work standards and measurements such as time taken for a task
Question No: 39 ( Marks: 1 ) - Please choose one
Which one of the following statement is most correct? ► Performance simulation tests are used in private organizations
► Performance simulation tests have high construct validity
► Performance simulation tests have high content validity
► Performance simulation tests are restricted to managerial positions
Question No: 40 ( Marks: 1 ) - Please choose one
Under which of the following situation would a team-based compensation most likely function well? ► A situation in which a team of workers perform interdependent tasks
► A situation in which a team of workers perform independent tasks
► A situation in which a team of workers have homogenous skills and competencies
► A situation in which a team of workers have mutual distrust for each other
Question No: 41 ( Marks: 1 ) - Please choose one
Which of the following is NOT considered as a role of line managers in organizational health and safety program? ► Investigate accidents details
► Help employees to work safely
► Ensure workers are doing job in safe environment
► Develop health and safety program
Question No: 42 ( Marks: 1 ) - Please choose one
Sonia has negative affectivity. When ever she faced an ordinary problem, she is likely to ► Don't bother it
► Handle it with out any tension
► Magnify it and create stress for herself
► Have a heart attack on the spot
Question No: 43 ( Marks: 1 ) - Please choose one
A key recommendation for improving self confidence is to ► Study the defeats of other people
► Criticize others rather than oneself
► Develop positive thinking approach
► Remember your life’s failure events
Question No: 44 ( Marks: 1 ) - Please choose one
By contrasting leadership versus power, we can say leaders achieve goals, and power is: ► Usually used by poor leaders
► A means of achieving goals
► Based on leaders’ expectations
► A mode of exploiting always
Question No: 45 ( Marks: 1 ) - Please choose one
Which of the following dimension of trust is identified by exhibiting characteristics of willingness to protect and save face for a person? ► Uniformity
► Consistency
► Competence
► Loyalty
Question No: 46 ( Marks: 1 ) - Please choose one
___________________ are importers and exporters, they have no investment outside of their home country. ► International companies
► Multinational companies
► Global companies
► Transnational companies
Question No: 47 ( Marks: 1 ) - Please choose one
When people in a country accept the fact that power in institutions and organizations is distributed unequally then they are pointing which of the following dimension of culture? ► Power distance
► Individualism
► Uncertainty avoidance
► Masculinity/femininity
Question No: 48 ( Marks: 1 ) - Please choose one
What should be the MOST important criterion in determining whether conflict is functional or dysfunctional? ► Overall morale
► Turnover rates
► Absenteeism levels
► Performance
Question No: 49 ( Marks: 3 )
Mr Ahmed is an IT manager, he is appointed to evaluate the performance of employees of production department, because he is the only senior manager in the organization. How you evaluate this decision of the senior management?Question No: 50 ( Marks: 3 )
Electronic mode of communication makes communication more effective but there are some drawbacks of this mode. Write down at least three drawbacks.Question No: 51 ( Marks: 5 )
What are the criteria that make the leaders & managers similar to each other?Question No: 52 ( Marks: 5 )
Company consults its legal advisor for some legal assistance, what sort of power that legal advisor will practice?Question No: 53 ( Marks: 5 )
Explain the expectancy theory. Also identify its three elements and the formula derived by the scientist in this theory.
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